Case Details
Anyone who has visited a hospital for medical treatment has probably had the frustrating experience of getting lost. After finally registering for a doctor's appointment, many people struggle to find the consulting room, rushing back and forth between the service desk and different floors. When a doctor prescribes tests after consultation, patients often forget where the examination rooms are right after stepping out, having to ask for directions all the way. What's more frustrating is getting lost on the way back after finishing all the tests, which is extremely annoying. For medical staff in hospitals, they often have to stop their work to answer patients' and visitors' questions about directions, which unknowingly adds a great deal to their workload. This troublesome situation plagues both sides.
Against this backdrop, EasyAR has accurately identified the core needs of both patients and medical staff. Relying on its self-developed EasyAR Mega Metaverse Spatial Computing Platform, and based on AR (Augmented Reality) technology, high-precision spatial positioning technology and cloud service architecture, EasyAR has tailor-made a hospital AR navigation solution — "Follow Me Hospital AR Navigation". This solution creates an all-new intelligent navigation service model for hospitals and resolves numerous pain points in traditional hospital guidance services.
Core Functions: Real-Scene Navigation for a Smoother Medical Journey
Centered on convenience and intuitiveness, Follow Me Hospital AR Navigation drastically reduces users' navigation costs. The core functions of the software consist of two major modules: "High-Precision AR Navigation" and "Medical Service Process Integration". In terms of navigation, it enables seamless indoor and outdoor positioning switching, real-scene AR path display, and integrated navigation for hospital premises and parking lots, helping users reach their destinations quickly. In terms of medical service processes, by connecting with hospital information systems, official WeChat accounts and mini-programs, it can automatically push consulting room navigation and synchronize queuing progress information to patients after they register, optimizing the entire medical experience in a one-stop manner.
Patients and visitors do not need to download any mobile app to access the navigation page; multiple convenient entry methods are available: scan the QR code of the in-hospital AR navigation mini-program; click on "Medical Services - In-Hospital Navigation" in the menu bar of the hospital's official WeChat account; select the "In-Hospital Navigation" entry in the hospital's proprietary WeChat or Alipay mini-program; or directly jump to the navigation page during medical procedures such as registration.
For destination search, the mini-program supports two methods: categorized browsing and quick search. Users can filter by major categories such as "Departments", "Registration & Payment", and "Wards", then narrow down to specific locations in the corresponding areas through subcategories like "Emergency". Meanwhile, a prominent search bar is set at the top of the mini-program's main interface, allowing patients to directly enter keywords for quick retrieval of their destinations. In addition, the navigation covers all hospital scenarios, including core medical locations such as various departments, registration and payment windows, pharmacies and wards, as well as the positions of various convenient facilities like restrooms, water fountains and power banks, meeting the diverse navigation needs of patients and visitors to the greatest extent.
The operation of the navigation is extremely user-friendly. After entering the navigation page, users only need to hold up their mobile phones and scan the surrounding environment to complete positioning. A virtual digital human will provide real-time guidance in the real-scene screen, clearly displaying the direction and distance to destinations such as various departments, examination rooms, pharmacies and restrooms. When taking an escalator, the system will automatically pop up a safety reminder: "For your safety, please do not check your phone while on the escalator". After exiting the escalator, users can continue the navigation by clicking the page, achieving a seamless and accurate guiding experience throughout the journey. If users deviate from the planned route by a certain angle, the system will automatically recalculate the path, update the navigation route in real time and prompt "A new route has been planned for you", truly realizing "what you see is what you are guided to".
This intuitive AR navigation method of Follow Me Hospital AR Navigation has completely changed the cumbersome traditional navigation mode of "finding places by reading signs". It allows patients to easily find their destinations without relying on others' guidance, avoiding getting lost in large hospitals. At the same time, it eases the burden of guidance work on medical staff and provides technical support for the upgrading of hospitals' intelligent services.
Technical Support: Empowered by EasyAR Mega, Laying a Solid Foundation for Precise Navigation
At present, EasyAR's "Follow Me Hospital AR Navigation" has been implemented in hospitals in Zhejiang, Anhui, Jiangxi, Shandong, Hebei and other provinces, winning unanimous recognition from users and hospitals with its precise and thoughtful services. The navigation system is equipped with a comprehensive voice prompt function, which broadcasts the distance and estimated travel time in real time throughout the journey. It features an extremely high positioning accuracy, even able to give precise details such as "Security check required", ensuring that users reach their destinations smoothly and fundamentally solving the problem of getting lost in hospitals. More notably, the system has realized the integration of the entire medical service process and will gradually incorporate core services such as registration, consultation, medicine pickup and payment in the follow-up.
The stable operation of Follow Me Hospital AR Navigation relies on strong technical support behind it. Relying on advanced AR technology and computer vision algorithms, as well as its self-developed EasyAR Mega Spatial Computing Platform, EasyAR achieves precise positioning and stable navigation in complex hospital environments. The platform features centimeter-level positioning accuracy and sub-second positioning speed, and can be easily adapted to various complex scenarios such as hospitals, airports and parking lots. It adopts edge-cloud integration technology to ensure the stability and accuracy of long-term navigation, providing users with a smooth experience. Meanwhile, the platform supports local updates of spatial data, has stable cloud services, enables seamless expansion, features excellent version compatibility design and upgrade guarantees, meeting the needs of continuous operation. In terms of spatial modeling, the platform has ultra-large-scale city-level spatial modeling capabilities. Without the need for expensive laser equipment, it can complete the data collection of a single area of over 100,000 square meters in just 2 hours with a single panoramic camera, support the stitching of areas over millions of square meters, and output high-definition spatial models with outstanding spatial data update and expansion capabilities. In addition, the platform has the industry's highest adaptation rate for Android mobile phones, supports a variety of mainstream AR/MR glasses, and is compatible with WeChat mini-programs, Alipay mini-programs, as well as general 3D engines such as Unity and Unreal Engine, realizing multi-platform interconnection. With its open interfaces and ecosystem, it provides a solid technical guarantee for the hospital AR navigation solution.
Two-Way Empowerment: Win-Win for Patients and Hospitals, Boosting Intelligent Hospital Upgrading
The implementation and application of EasyAR's hospital AR navigation have brought two-way benefits to both patients and hospitals, achieving a win-win situation. A patient commented: "This navigation is so much more convenient. I just need to open my phone and follow the navigation to where I need to go. Paying fees and seeing a doctor have become hassle-free, and I no longer have to waste time and energy finding my way." For hospital managers, EasyAR provides a comprehensive background management system, through which managers can update department information, navigation routes, emergency notices and other content in real time, ensuring the accuracy and timeliness of information. Meanwhile, the system is equipped with data analysis functions. By analyzing the usage data of patients and visitors, managers can accurately grasp information such as the distribution of medical service flow and popular medical routes, thereby optimizing the hospital's service processes and layout design, and improving the overall service efficiency and quality of the hospital. In addition, the introduction of the hospital AR navigation product not only highlights the hospital's technological image, but also drives the intelligent upgrading of the hospital's service model. Whether for daily medical treatment and examinations, or for rapid navigation in emergency situations, it can provide users with all-round and high-quality services, greatly enhancing the satisfaction and experience of patients and visitors.
With its profound insight into medical scenarios and innovative application of AR technology, EasyAR has created an all-new navigation and service solution for hospital projects. This solution not only effectively addresses the industry pain points of patients' difficulty in finding their way and the heavy burden on medical staff, greatly improving the patient medical experience, but also provides strong technical support for hospital management and operation, helping hospitals achieve intelligent and refined management. In the future, EasyAR will continue to optimize its AR navigation technology and services, promote the high-quality development of the smart healthcare industry, and let technology better safeguard people's health.
FAQ：
Q1: Do I need to download an app to use EasyAR's "Follow Me Hospital AR Navigation"? How to access it?
A1: No app download is required. Users can directly use the service by scanning the QR code of the in-hospital AR navigation mini-program, clicking on the "In-Hospital Navigation" entry in the hospital's official WeChat account or the hospital's proprietary WeChat/Alipay mini-program, or jumping to the navigation page with one click during medical procedures such as registration.
Q2: What locations can this AR navigation find? How extensive is its coverage?
A2: The navigation covers all hospital scenarios, including medical-related locations such as departments, registration and payment windows, pharmacies, wards and examination rooms, as well as convenient facilities like restrooms, water fountains and power banks. It also supports integrated navigation for hospital premises and parking lots.
Q3: Is the navigation operation complicated? Is it easy for ordinary people to use?
A3: The operation is extremely simple. After entering the navigation, users only need to scan the surrounding environment with their mobile phones for quick positioning, and receive full-process guidance through real-scene AR, virtual digital humans and voice prompts. It supports categorized browsing and keyword search for destinations, and will automatically re-plan the route if users deviate from it, making it easy for the elderly and patients to use.
Q4: What advantages does Follow Me Hospital AR Navigation have over traditional hospital guidance services?
A4: It replaces the traditional mode of "finding places by reading signs or asking for directions" with real-scene AR, featuring precise positioning and intuitive paths, which drastically reduces patients' navigation costs. At the same time, it can integrate medical service processes such as registration, consultation, examinations and medicine pickup, automatically pushing consulting room navigation and queuing progress information. It not only improves the patient experience, but also eases the pressure on medical staff from answering direction inquiries.
Q5: What core technologies support this AR navigation solution?
A5: The solution is supported by EasyAR's self-developed EasyAR Mega Spatial Computing Platform, which features centimeter-level positioning accuracy and sub-second positioning speed, and adopts edge-cloud integration technology to ensure stable and smooth navigation. It supports rapid modeling of ultra-large spaces, is compatible with a large number of Android devices and AR/MR glasses, as well as WeChat mini-programs, Alipay mini-programs and mainstream 3D engines, meeting the needs of long-term and stable operation in complex hospital environments.
